Frequently Asked Questions

Do you sell your products online?
At the present moment we do not sell products online, however, we are looking to sell certain products online in the future.

Are the prices the same online as they are in-store? 
Yes. 

Are all the products listed on your website in stock?
If the product appears on our website it is a stocked item at all locations unless otherwise indicated in the description.  Every attempt is made to have these products in stock.

Which locations carry horse category products?
Currently only our Mission and Maple Ridge locations stock horse products.  However, any of these items can be transferred to any other Mr. Pet's in less than 7 days, just ask us to do so.

Are seasonal products available in store now?
Seasonal products such as Christmas toys and Halloween pet costumes are on display one month prior to the holiday.

What are "while quantities last" products?
These products we have limited stocks, once we are sold out we will not reorder.  If you require this item and your local store does not have stock, ask an associate to have the item transferred from another Mr. Pet's.  In many cases we may be able to still order this product into stock even if all Mr. Pet's locations are out of stock.

Can I create an order online for pickup?
Yes, email your shopping list to the store you are picking up from and they will reply back when the order is ready for pickup.