Frequently Asked Questions

Are all the products listed on your website available in store?

While we carry thousands of different products in our stores, not every product on our website is available at all locations. You can check a products page to see if a specific location normally carries that product. Please be aware that while every attempt is made to have the product in stock, this does not guarantee that the product will be in stock at that store.

What do if the product I want isn't available at my nearest location?

We are happy to transfer any of our products to another Mr. Pet's location for you. Transfers are normally available within 1 - 5 business days.

Which locations carry horse or farm products?

Our Abbotsford, Chilliwack, and Mission locations regularly carry horse and farm products.

How does store pickup work?

Full details on our store pickup can be found here.