Free shipping on orders over $99 before taxes and shipping. Nominal shipping charges on orders under $99. Additional charges for larger & heavier items.  Some larger & heavier items are not yet available to add to cart. Most orders are ready to ship within 48 hours of placing the order online.  Orders are shipped out daily Monday to Friday.

Larger & heavier products include such items as:

  • Aquariums & terrariums
  • Some Cases of cans
  • Larger crates & carriers
  • Farm feed
  • Foods over 3lb
  • Gravel & rocks over 3lbs
  • Cat Litter
  • Ramps
  • Most scratching posts
  • Some shavings
  • Some substrates

We currently do not ship some glass products, insects, fish, animals, or live plants.
We do not ship frozen or refrigerated foods.

The following postal codes are excluded from our $99 free shipping policy.
These remote areas do not qualify for free shipping due to their location

Alberta: T0A, T0B, T0C, T0E, T0G, T0H, T0P, T0V, T0J, T0K, T0L, T0M
British Columbia:  V0B, V0C, V0E, V0G, V0J, V0K, V0L, V0N, V0T, V0V, V0W, V0P, V0R, V0S
Manitoba:  R0A, R0B, R0C, R0E, R0J, R0L
Newfoundland:  A0E, A0G, A0H, A0J, A0K, A0M, A0N, A0P
Nova Scotia:  B0C, B0K
Nunavut:  X0A, X0B, X0C
Northwest Territories:  X0E, X0G
Ontario:  N0R, P0H, P0L, P0M, P0T, P0V, P0X
Quebec:  G0G, G0W, G4T, J0M, J0W, J0Y, G0X
Saskatchewan:  S0C, S0E, S0H, S0J, S0K, S0L, S0M, S0P
Yukon:  Y0A, Y0B


We offer small packet delivery under 3lb to the continental US.