Store Pickup Process

1. Why use Mr. Pet's Store Pickup?

Order online and save on shipping by picking up your order at your local store.

2. When will my online store pickup order be ready?

Items ordered online in stock with be available in 2-4 hours.  Items ordered online that are out of stock will be available for pickup in 4 to 15 business days.  We will email you the moment your order is ready for pickup.

3. How long will you hold my order?

We will hold your order at the store for up to 14 days.  Live fish and bugs we can hold for up to 4 hours.  Live Pets cannot currently be put on hold. 

4. Can someone else pick up my order?

Yes! If someone else picks up the order they must know the name and the order number in order to pickup the order.