Shipping Info

Within Canada

MrPets offers free shipping on orders over $99 (before taxes and shipping) that are shipped via Standard Delivery. Most orders are ready to ship within 48 hours and are shipped out daily, Monday to Friday. Some exceptions apply.

International

We currently offer small packet delivery under 3lb to the continental US and Mexico.

Vendor Partners

Most products are shipped by MrPets, however, the following products may be shipped directly from the vendor and take longer to arrive.

  • Bowser Pet Products may take 9-15 days

Exceptions

Does not qualify for free shipping:

  • Aquariums & terrariums
  • Some Cases of cans
  • Larger crates & carriers
  • Farm feed
  • Foods over 3lb
  • Gravel & rocks over 3lbs
  • Cat Litter
  • Ramps
  • Most scratching posts
  • Some shavings
  • Some substrates

Not shippable, available for store pickup only:

  • Most glass products
  • Insects
  • Fish
  • Animals
  • Live Plants
  • Frozen food
  • Refrigerated food

MrPets free shipping offer is not available in certain remote areas with postal codes starting with:

  • Alberta: T0A, T0B, T0C, T0E, T0G, T0H, T0P, T0V, T0J, T0K, T0L, T0M
  • British Columbia: V0B, V0C, V0E, V0G, V0J, V0K, V0L, V0N, V0T, V0V, V0W, V0P, V0R, V0S
  • Manitoba: R0A, R0B, R0C, R0E, R0J, R0L
  • Newfoundland: A0E, A0G, A0H, A0J, A0K, A0M, A0N, A0P
  • Nova Scotia:  B0C, B0K
  • Nunavut:  X0A, X0B, X0C
  • Northwest Territories:  X0E, X0G
  • Ontario: N0R, P0H, P0L, P0M, P0T, P0V, P0X
  • Quebec: G0G, G0W, G4T, J0M, J0W, J0Y, G0X
  • Saskatchewan: S0C, S0E, S0H, S0J, S0K, S0L, S0M, S0P
  • Yukon: Y0A, Y0B