Shipping Info



Within Canada

MrPets offers free shipping on orders over $99 (before taxes and shipping) that are shipped via Standard Delivery. Products with this free shipping offer will have the icon below in the product page. 
Free Shipping Icon
Most orders are ready to ship within 24 hours and are shipped out daily, Monday to Friday.

Exceptions
While most orders over $99 qualify for free shipping, some heavier or larger items may still have an additional surcharge. Some products may also be ineligible to be shipped.

Does not qualify for free shipping:

  • Aquariums & terrariums
  • Some canned products
  • Larger crates & carriers
  • Farm feed
  • Foods & liquids over 3lb
  • Gravel & rocks over 3lb
  • Cat Litter
  • Ramps
  • Some scratching posts
  • Some shavings
  • Some substrates

Not shippable, available for store pickup only:

  • Most glass products
  • Insects
  • Fish
  • Animals
  • Live Plants
  • Frozen food
  • Refrigerated food


MrPets free shipping offer is not available in certain remote areas with postal codes starting with:

  • Alberta: T0A, T0B, T0C, T0E, T0G, T0H, T0P, T0V, T0J, T0K, T0L, T0M
  • British Columbia: V0B, V0C, V0E, V0G, V0J, V0K, V0L, V0N, V0T, V0V, V0W, V0P, V0R, V0S
  • Manitoba: R0A, R0B, R0C, R0E, R0J, R0L
  • Newfoundland: A0E, A0G, A0H, A0J, A0K, A0M, A0N, A0P
  • Nova Scotia:  B0C, B0K
  • Nunavut:  X0A, X0B, X0C
  • Northwest Territories:  X0E, X0G
  • Ontario: N0R, P0H, P0L, P0M, P0T, P0V, P0X
  • Quebec: G0G, G0W, G4T, J0M, J0W, J0Y, G0X
  • Saskatchewan: S0C, S0E, S0H, S0J, S0K, S0L, S0M, S0P
  • Yukon: Y0A, Y0B

 

USA

We currently offer small packet delivery under 3lb to the continental US.